It’s my pleasure to welcome you to the Neighbourhood! Due to the unanimous vote of your membership, as of October 1st, CN (London) Credit Union is part of Your Neighbourhood Credit Union. Plenty of work has been going on behind the scenes to make this a comfortable transition, and there’s much more to be done, but here’s what you need to know now:
What will stay the same
Your accounts will remain the same. Our plan is to offer you the full range of savings and chequing accounts that are available to our other members, but we will maintain the accounts you have today. If you see another account you like, you can move into it, but if you like what you have, you can keep it! We’ll give you at least 60 days’ notice of any change.
For now your account numbers will stay the same. Once we move your accounts onto the same banking system as the other branches, some of those numbers may change or be amended slightly; however, that project is still months away.
You will continue to access online banking through the CNCU website as you do today. That won’t change until we move accounts to the same banking system as the other branches.
The staff in the credit union office on York Street remain at your service but they’ll have back-up from the team at the Dundas Street branch (the former Boomerang Credit Union who merged with YNCU last year).
What’s new and different
You can visit any YNCU branch to do your banking. Have a look at the website (www.yncu.com) to see which one of our 17 branches across southwestern Ontario is most convenient for you. We’ll add a link to yncu.com on the CN Credit Union website to make it easy for you to move back and forth between the sites.
YNCU shares are $10 per member, so you’ll see a refund into your chequing or savings account in the near future.
If you have a loan or investment, we will honour the terms of that arrangement. If you’d like to review a loan that is tied to credit union prime given YNCU’s greater lending limits ($40,000 unsecured, $150,000 secured), please contact the branch to set up an appointment.
YNCU can offer residential mortgages up to $1.5 million. If your mortgage is up for renewal or you’re shopping for a home, we want to earn your mortgage! Ask us for a quote or a pre-approval.
As part of a larger credit union, you can choose from loans (personal, business and agricultural), mortgages (residential and commercial), Lines of Credit (including Student Lines of Credit), GICs, TFSAs, RRSPs, RRIFs, MasterCard, and more – all at very competitive rates!
Wealth management services are a benefit of being a credit union member, too, and you don’t need a million dollars to need wealth management. If you’re just getting started, or want a second opinion, a no-obligation and stress-free consultation can set you on the road to a better future!
I encourage you to drop by the branch and see all the good things that are happening as part of Your Neighbourhood Credit Union. I also welcome your comments and suggestions on how we can work together to make things better. I’m thrilled to be working with you, and to have CNCU as part of the Neighbourhood!
Please call or email me at TalktoKerry@yncu.com. Let me know what matters most to you, because that’s what matters most to me.
Kerry Hadad, CEO
QUESTIONS & ANSWERS REGARDING MERGER ?
Your Credit Union - It belongs to you - It's where you belong.